privacy policy

Our Privacy Commitment

Effective Date: February 2026

Soul Therapy Media (“Soul Therapy Media,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.


Information We Collect

We may collect personal information when you:

  • visit our website
  • download a resource or opt into an email list
  • purchase a product or service
  • submit a form, inquiry, or request
  • schedule a call or consultation
  • participate in surveys, events, or promotions


The personal information we collect may include:

  • name
  • email address
  • phone number
  • billing and shipping address
  • company name and job title
  • payment information (processed through third-party payment providers)
  • purchase history and customer communications

We may also collect certain information automatically, including:

  • IP address
  • browser type and device information
  • pages viewed and time spent on our website
  • referring website/source
  • interactions with emails or digital pages

How We Use Your Information

We use your information to:

  • deliver products, downloads, and requested resources
  • process purchases and fulfill orders
  • provide customer service and respond to inquiries
  • send marketing emails, updates, and wellness resources (you may unsubscribe at any time)
  • personalize your experience and improve our offerings
  • evaluate and improve our website performance
  • prevent fraud, abuse, or unauthorized activity
  • comply with legal and regulatory requirements


Email Marketing

When you opt in to receive emails from Soul Therapy Media, you may receive updates, wellness content, promotional offers, or product announcements. You can unsubscribe at any time by clicking the unsubscribe link in any email.


Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve performance, analyze site traffic, and support marketing/advertising efforts.

Cookies may be used for:

  • website functionality
  • analytics and traffic measurement
  • advertising and retargeting campaigns


You may disable cookies through your browser settings. If we use a cookie consent banner, you may also manage cookie preferences through that tool.


Third-Party Service Providers

We may share information with trusted third-party vendors who help us operate our business, including but not limited to:

  • email marketing platforms
  • payment processors
  • shipping and fulfillment providers
  • analytics providers
  • scheduling tools
  • website hosting providers


These service providers only receive the information needed to perform services on our behalf and are not permitted to use it for their own independent purposes.


Payments

We do not store or process full credit card information directly. Payments are processed securely through third-party payment processors (such as Stripe, PayPal, or similar providers). Their privacy practices are governed by their own policies.


How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.


We Do Not Sell Your Personal Information

Soul Therapy Media does not sell or rent your personal information.


Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements.


Your Rights & Choices

Depending on your location, you may have the right to:

  • request access to the personal information we hold about you
  • request corrections or updates
  • request deletion of your information
  • opt out of marketing communications


To submit a request, email us at connect@soultherapymedia.com.


Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.


International Visitors

If you access this website from outside the United States, you understand that your information may be transferred to and processed in the United States.


Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


Contact

If you have questions about this Privacy Policy, contact us at: connect@soultherapymedia.com